Terms and Conditions
Outreach Card Replacement Policy
For OSHA-authorized training, only one replacement card may be issued per student per class (Outreach Training Program Requirements section VII.E.(2)). Replacement cards cannot be issued for training completed more than five years ago.
Please note that we can only provide replacement cards for courses completed on our website. If you completed your course with another provider or in a classroom, you will need to contact the trainer who originally issued your card for their replacement options. OSHA does not keep any records of training or cards; only the trainer who provided the training can approve and request any replacement.
Replacement Card Fees
The cost for an Outreach replacement card is $45.00. This fee includes trackable shipping.
If the student did not receive their initial card and the card has been returned to us, we can re-send the card for a fee of $9.95. The replacement card will be sent with trackable shipping and will not count as a replacement card.
If the student loses, destroys or does not receive their initial card and the card has not been returned to us, the student may order a replacement card for a fee of $45.00. This replacement card will be sent with trackable shipping and WILL count as the single replacement card on the course.
How To Request
Please e-mail email@example.com to request your replacement. Please include your order ID, full student name and shipping address, or reach out to our customer care team at 866-575-4310.